Shipping & Returns
Normal order processing can take between 1-3 business days (Monday – Friday). The following shipping methods are available:
Standard shipping (for Europe 7–14 days,
Standard shipping for USA 10-21 days.
Return & Exchange Policy
Usually sales go smoothly, however if there is any issue with your purchase we guarantee your money back or receipt of your order.
In case you have not received your order and we are not able to locate it, you are entitled to full return of the money paid.
In case you have received an item that does not match the listing description you can return the item in the condition you have received it no later than 14 days after the actual delivery date. The cost of return shipping for an item that is not as described is our responsibility.
In case you have received an item that does not match your expectations you can return the item in the condition you have received it no later than 14 days after the actual delivery date. In this case the cost of return shipping is responsibility of the Customer.
Irrespective of the reason for return, to be eligible for a return, your item must be:
Unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies
In case of any disagreement or complain please contact us through our contact form.
In case of any disagreement with the resolution of any dispute, please feel free to consult the European Consumer Rights Directive at:
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, telephone number, password, communications); payment details (including credit card information), shipping information (address) comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
In order to track the activity on our site we use the following cookies:
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at or send us mail to: Bulgaria, Burgas 8000, Slaveikov bl 70, entr.A, ap 23
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: Bulgaria, Burgas 8000, Slaveikov bl 70, entr.A, ap 23